Frequently Asked Questions from Nonprofits
Q. What is Mohawk Valley Gives?
Mohawk Valley Gives is a dynamic, community-driven event dedicated to supporting local nonprofits in Herkimer, Oneida and Otsego counties. Powered by the Community Foundation of Herkimer & Oneida Counties and UpMobility Foundation, this celebration of generosity empowers individuals, businesses, and nonprofits to come together and make a meaningful impact. Participants can donate to a wide range of nonprofits, fostering a spirit of collaboration and community engagement. With exciting challenges and incentives, Mohawk Valley Gives not only raises vital funds but also strengthens connections within our community, showcasing the incredible work of our local nonprofits. In 2025, Mohawk Valley Gives will begin at 12AM Monday, September 15, and end at 9PM on Friday, September 19, 2025.
Q. Who is the host of Mohawk Valley Gives?
Mohawk Valley Gives is hosted by the Community Foundation of Herkimer & Oneida Counties and UpMobility Foundation.
Q. How does it work?
During Mohawk Valley Gives, donors may visit https://www.givemv.org to make secure donations to their favorite local nonprofit organizations. The minimum donation is $5 for a credit card donation and $100 for an ACH (automated clearing house) transfer; there is no maximum limit on the donation amount. Donors can give to a maximum of 10 organizations in one “checkout” process and will receive separate electronic receipts from each organization.
Q. When will Mohawk Valley Gives take place?
Mohawk Valley Gives will take place from 12AM Monday, September 15, and end at 9PM on Friday, September 19, 2025. All event-related donations are made through https://www.givemv.org during that period.
Q. Does approval to participate in Mohawk Valley Gives mean that the Community Foundation of Herkimer & Oneida Counties and UpMobility Foundation endorses each participating nonprofit’s mission and programs?
The Community Foundation of Herkimer & Oneida Counties and UpMobility Foundation are proud to support thousands of donors as they come together to give to their favorite nonprofits or to new causes near to their hearts. We encourage you to find organizations that align with your passions and values.
While the charitable status of every nonprofit that participates in Mohawk Valley Gives is verified, Mohawk Valley Gives does not screen or select organizations on the basis of their charitable purposes or their missions. Because one of the core values of the Community Foundation of Herkimer & Oneida Counties and UpMobility Foundation is inclusion, eligibility for participation in Mohawk Valley Gives is based on providing services in the counties we represent and an organization’s status as a recognized Section 501(c)(3) tax-exempt public charity or fiscally sponsored entity. Therefore, approval of an organization’s participation does not constitute an endorsement of the organization or its mission by Mohawk Valley Gives or any of our partners.
Each nonprofit page provides the organization’s mission, but
not necessarily detailed information on all of its programs. For additional
research, each nonprofit page also includes a link to its website to provide
more detailed information on the organization’s mission and use of its funds.
Q. How do you anticipate this will affect nonprofit development throughout the year 2025?
Research exists from other communities that show giving days increase philanthropy throughout the year, so we don’t anticipate that donors will only give during Mohawk Valley Gives and never again. Additionally, the new donors you receive through Mohawk Valley Gives are yours for cultivation and continuing that relationship. It’s entirely up to your organization if Mohawk Valley Gives will just be another tool in your fundraising belt or if you prefer to put all your eggs in the Mohawk Valley Gives basket. This event will really be what your organization makes of it.
REGISTRATION
Q. Why is the Community Foundation of Herkimer & Oneida Counties and UpMobility Foundation hosting Mohawk Valley Gives for local nonprofit organizations?
We are invested in bringing awareness to the organizations that make our community a vibrant place for us to live, work, and play. Local nonprofit organizations play a huge role in all our lives, and we are deeply dedicated to supporting the good work that they do.
Mohawk Valley Gives aims to:
- Raise the level of knowledge about nonprofit organizations in our communities and highlight their positive impact on our well-being.
- Support the operating needs of nonprofit organizations that serve Herkimer, Oneida and Otsego counties.
- Grow the base of engaged donors in the Mohawk Valley facilitating new relationships with our nonprofit organizations.
Q. Can any nonprofit organization participate in Mohawk Valley Gives?
If you are a 501(c)(3) public charity you are eligible to apply for participation. Your organization’s status will be verified by our team. If you have a fiscal sponsorship or are a subtype of the 501(c)(3) category additional documentation may be required.
For example:
- For churches, mosques, or synagogues: Your entry in a national directory of religion denomination or charter letter from your religious governing body.
- Subordinate nonprofit: Your parent organization’s 501(c)(3) and a letter from your parent organization confirming your charter as a chapter or program.
- Small nonprofit (revenue under $5,000): A letter from an affiliated third party confirming your purpose and a letter on your organization’s letterhead that states you are registering as a small nonprofit, which has revenue of less than $5,000.
- Government Agency: Statement of incorporation on official letterhead.
Individuals are not currently allowed to fundraise on behalf of an organization without the organization’s explicit authorization. Peer-to-peer fundraising is allowed, where the organization creates their profile, and individuals can sign up to fundraise from that profile.
There are no restrictions based on organization size or location; however, you must serve residents of Herkimer, Oneida and/or Otsego counties in New York.
Q. Why should a nonprofit organization participate in Mohawk Valley Gives?
Mohawk Valley Gives is your opportunity to:
- Raise awareness about your organization
- Engage existing donors and reach new ones
- Enhance donations with bonus incentives
- Expand your online and social media presence and fundraising success
- Learn and deploy new marketing strategies
- Support your immediate operating needs
- Engage your staff, board and supporters in new ways
- Plug into a community of doers and givers
- Connect with other peer organizations in your community
Q. How does my nonprofit sign up?
Complete your nonprofit registration survey at https://www.givemv.org between May 1-31, 2025. Upon completion of your survey and verification of your charitable status, you will receive communication as to your acceptance into the Mohawk Valley Gives event.
Q. When is the deadline to sign up for Mohawk Valley Gives?
The deadline for application to participate in Mohawk Valley Gives is May 31, 2025 - no exceptions will be made.
This timeline allows us to complete our legally required due diligence regarding 501(c)(3) status, review supporting documents, and provide time to set up your personalized donation page. We appreciate your understanding.
Q. How do you vet the organization initially and yearly to determine that the participating organization is actually and effectively providing charitable services to the Mohawk Valley population?
Information provided by organizations during the application process will be verified using Candid Guidestar. GiveGab/Bonterra, our technology partner, will also vet organizations to verify nonprofit status. Mohawk Valley Gives will not be extensively vetting organizations beyond meeting the basic participation requirements. In some cases, participation will remain in a pending status while we request and review additional follow-up documentation.
Mohawk Valley Gives reserves the right to deny participation to any organization that does not abide by the rules and spirit of the event.
Q. Why do I have to provide personally identifying information when registering my organization?
Our platform provider, GiveGab/Bonterra, adheres to the highest security measures to ensure your information is protected. They have partnered with Stripe as our payment processor and underwriter for nonprofit verification. Stripe is a PCI Service Provider Level 1- the most stringent level of security certification possible. We encourage you to read through their security documentation on their website: https://stripe.com/help/security.
The following resource explains why GiveGab/Bonterra asks for this identifying information, and how it is handled once it is entered: https://support.givegab.com/en/articles/348530-why-do-you-require-personal-information-to-enable-donations.
Any information submitted via GiveGab/Bonterra’s secure forms, including driver's license information, is deleted as soon as the information is verified. GiveGab/Bonterra requires a driver’s license only to ensure the administrator is who they say they are. A driver’s license is also required if you wish to update your organization’s bank account information on GiveGab/Bonterra, much like opening a bank account. This is part of their standard process to verify identity.
Finally, GiveGab/Bonterra forces HTTPS to ensure a secure connection whenever your organization’s administrator is on the GiveGab/Bonterra site and when a donor is making a donation.
Q. What is state charitable solicitation registration?
Nonprofits are held to a high standard of government regulation and public scrutiny. And that is with good reason! Eligible 501(c) nonprofits are exempt from federal corporate taxes and have access to public funding. These benefits are not typically available to for-profit businesses, so laws are in place to protect the public and ensure nonprofits do not abuse their financial advantages. The IRS and states all have requirements for nonprofits.
Q. Why is state charitable solicitation registration compliance important?
While 501(c) nonprofits receive key financial benefits, the penalties for noncompliance can be serious. The IRS can revoke a nonprofit’s tax exemption and impose fines that can accrue daily. The states can administratively dissolve a nonprofit corporation and levy steep financial penalties. Perhaps worst of all, an organization can lose out on a grant or large donation because it has not kept itself in good standing.
Taking a proactive approach to compliance helps ensure the sustained success of the organization. The cost of staying compliant is small in comparison to the much larger costs of noncompliance. The saying, “an ounce of prevention is worth a pound of cure” could not be truer in this context.
Q. What are the key aspects of state charitable solicitation registration compliance?
The IRS provides tax exemptions to eligible nonprofits under IRC 501(c). Public charities and private foundations receive 501(c)(3) tax exemption. The IRS scrutinizes organizations when they apply for 501(c)(3) but also ensures that those organizations meet the ongoing obligations to remain eligible. Nonprofits must file a 990 tax form each year with the IRS to disclose their financial data for the year.
Each state has their own set of requirements. Nonprofits are typically incorporated in each state as a nonprofit corporation. The state in which the nonprofit has incorporated will impose requirements on the nonprofit, and those responsibilities typically span across multiple state agencies. Usually, nonprofits must submit an annual filing to the corporations division of the secretary of state, maintain their license to fundraise (charitable solicitation registration), file for a state business license, and maintain state-level tax exemption with the revenue department. As nonprofits expand outside of the state or operate nationwide, they must comply with the same items in each other state as well.
In addition to IRS and state filing requirements, nonprofits must keep adequate records. Keeping accurate and complete records is critical in the event that an organization is audited. It is also common that board members or donors request information from the organization. Finally, records are necessary for submitting applications and renewal filings with various government agencies.
Q. When I check the box on my organization account to declare state charitable solicitation registration compliance, what am I attesting to?
When you check the box you are attesting (defined as "declaring that something exists or is the case") that your organization is compliant with applicable state fundraising requirements in the states in which you may solicit donors using the GiveGab/Bonterra platform.
Q. Do you have additional resources to reference about state charitable solicitation registration?
Yes! Here are a few more resources from Harbor Compliance to help you:
- Guide and Overview of Many Nonprofit State by State Compliance Requirements
- Guide and Overview Specific to Fundraising Compliance
- National Council of Nonprofits and Harbor Compliance have partnered to create a white paper explaining the state charitable solicitation registration requirements.
- A Quick Summary of Charitable Solicitation in Graphic Form
- Executive Brief: Charitable Solicitation Registration (great for driving awareness and support with leadership and the board)
- State by State Links to the State Organizations that Regulate Charities, Solicitation, and Registrations
Q. What is a sub-campaign, and can an organization be part of more than one?
A sub-campaign can be a grouping or subset of participating
organizations organized by pre-determined criteria for the purposes of data-tracking,
competition offerings, cause areas and more. In the case of Mohawk Valley Gives,
sub-campaigns may have additional match, challenge or prize components
applicable only to those organizations participating in the sub-campaign.
Organizations can only participate in one sub-campaign during each Mohawk
Valley Gives.
Q. Can participating organizations be disqualified?
INTEGRITY OF THE EVENT
The Community Foundation of Herkimer & Oneida Counties reserves the right to disqualify any nonprofit organization from participating in the event and/or receiving prizes, donor-advised grants, and match/challenge earnings at any time before, during, or after the event, if, in its sole discretion, it believes that there has been a breach of these rules and/or deception on the part of the participating nonprofit organization.
MOHAWK VALLEY GIVES MAKES NO WARRANTIES OR REPRESENTATIONS AS TO THE SUCCESS OF THE MOHAWK VALLEY GIVES PROGRAM OR OF ANY INDIVIDUAL PARTICIPANT AND IN NO WAY, DIRECTLY OR INDIRECTLY, GUARANTEES ANY RESULTS OR THE AMOUNT OF DONATIONS.
TRAINING AND PROMOTION
Q. What will my organization's personalized web page look like on www.givemv.org?
Personalized giving pages will show your logo, pictures and video of your choosing, your mission statement, brief description of services, customized giving levels and specific support causes. YOU provide the content of the page once your participation status is approved. Your page will not be able to accept donations until September 15, 2025, at 12AM. However, you will be able to see and modify your organization’s profile prior to the event and have access to your link (URL) to distribute in advance.
Q. Is it possible to make changes to my organization’s profile?
Yes, you will be able to edit your Mohawk Valley Gives profile.
Q. What support will be provided to participating organizations?
New this year will be the “Helping Hands” program. Stay tuned for more details coming soon!
Returning this year will be Mohawk Valley Gives University! With enhanced curriculum, immersive workshops, networking opportunities, fun food and surprises, this day, scheduled for July 30, 2025, is sure to help build capacity for your organization for Mohawk Valley Gives and beyond.
Continuing will be the ever popular “Coffee Break Sessions” during the month of August. Representatives from a participating nonprofit organization can drop in to any one of the sessions to ask questions, work on their profile and talk with members of the Mohawk Valley Gives team. Dates, times and locations will be shared with participants once they are available.
Mohawk Valley Gives will be marketed to a wide audience by utilizing advertising and media partners and social media channels to heavily promote the event. There will also be social media kits available to participating organizations and a toolkit of customizable resources.
There is also a live chat option to communicate directly with a member of the GiveGab/Bonterra support team on https://www.givemv.org! Feel free to use the little blue chat bubble on the bottom right-hand corner for any questions you may have or to get help completing your organizational profile.
Support requests for the Mohawk Valley Gives team can be sent by email to hello@givemv.org.
Q. How can I help make Mohawk Valley Gives successful for my organization and our community?
Mohawk Valley Gives is committed to helping all organizations succeed during the campaign. Here are a few tips to make the most of the event:
- Attend Mohawk Valley Gives University and make use of the “Coffee Break Sessions” as you need to.
- Refer to the Toolkit page for dates and times for information sessions and trainings, a media kit, examples of Mohawk Valley Gives communications, event logos, and more!
- If you are not actively using social media, consider setting up accounts and start building up your list of supporters now.
- Map out a Mohawk Valley Gives outreach plan and include Mohawk Valley Gives in your communications between now and September 19 so your supporters know about this opportunity and can plan.
- Be sure to have fun – your creativity and energy will contribute to your success!
Q. What are the expectations for organizations on the day of the event?
Participating organizations will be given tools to make the most of Mohawk Valley Gives - from digital assets to training, and opportunities to customize marketing collateral leading up to the big day.
On Friday, September 19, 2025, organizations should utilize things like social media channels, calls to board members and donors and in-person opportunities to encourage giving. Participating organizations are expected to follow the communication and marketing guidelines as stated.
Ultimately, Mohawk Valley Gives will be what you make of it!
Q. When can my organization promote the event?
We encourage heavy promotion through your social media accounts, email newsletters, and USPS mail campaigns to start at least 4-6 weeks out from September 19. Promotional vehicles used by participating organizations will be at the organization’s own expense and discretion. Promotions conducted by Mohawk Valley Gives will be heavy during the 30 days leading up to the event, with extensive media coverage in the week leading up to September 19.
Q. Can I add a donate button on Facebook for my Mohawk Valley Gives Fundraiser?
While we recommend promoting your Mohawk Valley Gives fundraiser across your social channels, we do not recommend “adding a donate button” or “creating a fundraiser” with Facebook for Mohawk Valley Gives unless you are able to closely track your Facebook donations and enter them as offline gifts by September 19.
Using the "donate" button through Facebook does NOT link to your fundraiser page on https://www.givemv.org and does not count towards your chosen nonprofit’s Mohawk Valley Gives total or event total, unless you enter it as an offline gift. We cannot track donations made through Facebook and offline donations do not count towards the Mohawk Valley Gives campaign for prizes, incentives and matches, unless specifically noted.
Q. Can my organization host a special event?
YES! Please do. And make sure that you let the Mohawk Valley Gives team know about your event at hello@givemv.org so that we can add it to our calendar!
DONATIONS, FUNDS, PRIZES & MATCHES AND CHALLENGES
Q. Will donors receive a receipt at the time they make the online contribution?
Yes, a formal email tax acknowledgment from the event will be sent automatically as soon as the donation is made. Donors will receive a separate tax receipt for each organization they donate to, as they donate in real time.
The credit card statement will show a charge for each organization that the donor supported. It will show the name of the organization that was donated to. Receipts will not be sent from Mohawk Valley Gives for offline gifts; organizations are responsible for receipting and acknowledging offline gifts.
Q. Should my organization also send a tax acknowledgment letter?
No. GiveGab/Bonterra must issue all donor acknowledgments for tax purposes, and they will be issued to the donor via email immediately after the donation. The participating organization may issue a separate informal “thank you,” but should not issue a formal tax acknowledgment that references the donation amount.
Don’t forget to utilize the customizable thank you items in the Toolkit!
Q. Are transactions secure?
Our technology partner has conducted many giving days for community foundations nationwide and is the recognized technology leader for match fundraising initiatives of this type. Credit card transactions are secure, backed by a PCI Level 1 secure service provider certification. For more info: http://info.givegab.com/givegab-legal-documentation.
The Community Foundation of Herkimer & Oneida Counties reserves the right to audit any gift for accuracy, integrity and suspicious activity.
Q. Is there a cap on the number of donations my organization can receive?
No. The sky’s the limit! However, it is prohibited for participant organizations to donate from their own organization to their own organization to “pad” their giving day stats or in pursuit of any match or challenge related incentives.
All match, challenge, and prize criteria and payouts are subject to audit by the Community Foundation of Herkimer & Oneida Counties at their discretion.
The Community Foundation of Herkimer & Oneida Counties reserves the right to audit any gift for accuracy, integrity and suspicious activity.
Q. What are the minimum and maximum donation amounts per donor?
The minimum donation amount is $5 for a credit card donation and $100 for an ACH (automated clearing house) transfer. There is no maximum amount that can be donated at one time. Donors can give to a maximum of 10 organizations in one “checkout” process.
Q. What percentage of each gift will my organization receive?
As with any credit card transaction, there are transaction fees assessed by the credit card companies. Additionally, all online donations are subject to a campaign management fee from GiveGab/Bonterra that covers technology and processing costs to execute the event.
GiveGab/Bonterra retains a 3.5% campaign management fee from all online donations. Stripe credit card processing fees are an additional 2.5% + $0.30 for MasterCard, Visa, Discover, and American Express transactions. ACH transfers are subject to $3.00 flat fee.
Donors will be able to cover all transaction fees if they wish, which means more dollars back to your cause! Donors will receive a tax deduction on the full donation amount, including any covered fees. All online donations will be officially receipted for tax purposes automatically through GiveGab/Bonterra under the name of the nonprofit receiving the funds.
Q. Who will receive donor contact information?
Your organization and the Community Foundation of Herkimer & Oneida Counties will have access to your donors’ names, addresses, phone numbers and email addresses.
Q. Are the Community Foundation of Herkimer & Oneida Counties and UpMobility Foundation keeping any revenue from the project?
No, the Community Foundation of Herkimer & Oneida Counties and UpMobility Foundation do not retain any portion of the donations made to participating organizations. All donations, minus processing fees accessed by credit card companies and GiveGab/Bonterra campaign administration fees, go directly to nonprofits.
Sponsorships and gifts made through the “Tip the Host” feature help offset expenses incurred by the Community Foundation of Herkimer & Oneida Counties allowing Mohawk Valley Gives to continue at no cost to participating organizations.
Q. How is a donor counted if that donor gives to multiple organizations?
If a donor gives to your organization and four others, that donor will be counted as a unique donor to each of those five organizations. If a donor gives four times to your organization, that donor will be counted as one unique donor for your organization.
Q. Can a donation be refunded?
Refunds for donations made on GiveGab/Bonterra must be approved by an administrator from the original receiving organization and requested from GiveGab/Bonterra within four (4) business days of the original date of the donation. If approved, the full amount of the requested refund and donation processing fees will be pulled from the organization’s balance. Any donation refund request made outside of the four (4) business day refund window must be handled outside of the GiveGab/Bonterra platform between the organization and the donor directly.
Q. What happens if a donation is disputed?
In the event of a disputed donation GiveGab/Bonterra and their partner gift processor, Stripe, will make every effort to win the dispute by submitting evidence on the recipient organization's behalf.
In the case that a dispute is lost, Stripe will attempt to debit the recipient organization’s bank account for the full amount of the disputed donation and donation processing fees. Additionally, the organization may be charged a $10 dispute fee, at the discretion of GiveGab/Bonterra.
If the organization’s account cannot be debited after 90 days, their ability to accept donations through the GiveGab/Bonterra platform will be suspended until the negative balance is resolved.
Q. Can an organization win more than one prize?
An organization can win multiple prizes. All prizes are subject to their own criteria and terms and conditions.
Q. Can we encourage donations by giving away prizes or free gifts?
Mohawk Valley Gives and/or the Community Foundation of Herkimer & Oneida Counties will not accept quid pro quo contributions, i.e. charitable donations in exchange for goods/services. All contributions to Mohawk Valley Gives and/or the Community Foundation of Herkimer & Oneida Counties must be fully tax deductible as allowed by law.
In the event a participating nonprofit organization accepts a donation partly as a contribution and partly for goods or services, a written disclosure statement must be provided to the donor by the recipient organization. Failure to make the required disclosure may result in a penalty to the organization. All participating nonprofit organizations maintain responsibility for their individual compliance with all IRS Guidelines for charitable contributions at all times (www.irs.gov/charities-non-profits/charitable-organizations/charitable-contributions-quid-pro-quo-contributions).
The Community Foundation of Herkimer & Oneida Counties reserves the right to audit any gift for accuracy, integrity and suspicious activity.
Q. Are gifts other than online donations eligible for consideration during Mohawk Valley Gives? If so, how is that handled?
During Mohawk Valley Gives, through the online giving platform, we’d like to keep the focus on dollars donated to make giving as streamlined and easy as possible. The GiveGab platform is only designed to accept and process monetary gifts.
Organizations are welcome to coordinate their own processes for accepting gifts of stock and others in an offline fashion that takes place outside of Mohawk Valley Gives and outside the giving day platform. The Community Foundation has mechanisms in place that can assist an organization in facilitating these types of transactions. For more information, please send an inquiry to hello@givemv.org.
Q. What about offline gifts?
Offline gifts will be accepted between 12AM Monday, September 15 and 9PM on Friday, September 19, 2025, and are to be entered directly by the nonprofit via your dashboard.
Offline gifts (checks, cash, or gifts made to your organization via methods outside of https://www.givemv.org, such as directly through your website, PayPal, Facebook, etc.) will be eligible to count toward your Mohawk Valley Gives total, so long as they are 1) received between 12AM on Monday, September 15 and 9PM on Friday, September 19, 2025 and 2) the donor has indicated that it is their intent for this gift to support your Mohawk Valley Gives efforts (i.e. as indicated by a check memo line or a remittance slip).
When it comes to offline gifts, we strongly encourage using donor intent as your guide, i.e. be sure your donor means for their gift to count towards your Mohawk Valley Gives campaign.
ACCEPTABLE: Sending an appeal letter in the month of September to solicit online and offline gifts specifically to support your Mohawk Valley Gives campaign.
NOT ACCEPTABLE: Receiving a regular check from a donor in August and hanging on to that check to submit as an offline gift between 12AM on Monday, September 15, 2025, and 9PM on Friday, September 19, 2025.
The Community Foundation of Herkimer & Oneida Counties reserves the right to audit any gift for accuracy, integrity and suspicious activity.
Q. When will my organization receive its Mohawk Valley Gives funds?
To receive your donations via ACH transfer, GiveGab/Bonterra requires a checking account eligible to receive ACH transfers and withdrawals.
Organizations will receive all online donations, less uncovered processing fees, within 5 to 7 business days via direct deposit if the organization’s bank routing and account information have been verified.
GiveGab/Bonterra uses a PCI Level I compliant payment service to ensure that all financial data is secure. Offline gifts made directly to your organization remain in your possession.
Organizations who were not able to provide bank account information may have had their donations routed through the Community Foundation. The Community Foundation will send your organization one lump sum payment for the total of online donations (minus any uncovered fees) within 30 days of the event end.
Donor-advised grants and prize/match/challenge earnings processed through the Community Foundation will be paid by check and mailed to you within 30 days of the event end.
Q. What happens if I provide incorrect bank account information?
If your organization supplies the wrong type of bank account (such as a savings account) or the wrong account numbers, GiveGab/Bonterra will be in touch! After 120 days, if GiveGab/Bonterra hasn't heard from your organization, they will refund donations back to your donors.
Organizations will receive:
- 3 initial emails requesting they update their information (once every 2 weeks)
- A final reminder stating their ability to accept donations will be removed if they do not respond or update their information (2 weeks after the last email)
- A notice that their ability to accept donations was removed (2 weeks after the final reminder)
- 3 emails stating if they do not respond by a specific date that their donations will be refunded to be sent once every 2 weeks, starting 2 weeks after their ability to accept donations was removed
- 2 weeks after that last email is sent warning them about refunds, the 120-day mark should be hit. The refunds are processed, and the organization and donors are notified of the refunds.
Q. How are matches/challenges administered?
Matches/challenges can be set up either by the Community Foundation of Herkimer & Oneida Counties or directly by participating organizations on behalf of a match/challenge sponsor.
As the host of Mohawk Valley Gives, all matches/challenges are subject to Community Foundation of Herkimer & Oneida Counties review and verification, up to and including criteria being subject to change and earnings awarded at the ultimate discretion of the Community Foundation of Herkimer & Oneida Counties.