Terms of Service for Donors


As a donor participating in Mohawk Valley Gives, I understand the Terms of Service as outlined below including my personal roles and responsibilities.

  1. I understand that GiveGab/Bonterra is an online platform which will safely process all contributions made through Mohawk Valley Gives.

  2. I understand that GiveGab/Bonterra retains a 3.5% campaign management fee from all online donations. Credit card processing fees are an additional 2.5% + $0.30 for all major credit cards (Visa, MasterCard, American Express, and Discover). There is a flat $3.00 processing fee for ACH transactions.

  3. I understand that donors are given the option to cover fees and if I choose this option, 100% of my online charitable gift will go to the receiving organization.

  4. I understand that refunds for donations made on GiveGab/Bonterra must be approved by an administrator from my organization and requested from GiveGab/Bonterra within four (4) business days of the original date of the donation. If approved, the full amount of the requested refund and donation processing fees will be deducted from the benefiting organization’s balance. Any donation refund request made outside of the four (4) business day refund window must be handled outside of the GiveGab/Bonterra platform between the donor and benefitting organization directly.

  5. I understand that the Community Foundation of Herkimer & Oneida Counties reserves the right to audit any gift for accuracy, integrity and suspicious activity.